Decking Flooring Privacy Policy | Information Matters To Us

As a Decking Flooring customer, privacy will be one of the aspects that matter most throughout the entire process with our business. Either you choose the outdoor floorings or any particular area, we deliver all the flooring products after thoroughly checking. Given the quality of services that we offer all over Dubai and the UAE on our website, this policy describes what data we gather, where and why, as well as how we secure it when you deal with us online.

What Information Do We Collect ?

We collect information that will help us provide an excellent customer experience. 

Personal Information: 

During any communication with us for the purpose of requesting a quote and making an order, we might collect your full name, phone number, e-mail, and the address where the product is to be delivered.

Project Information:

These will include details about your project, such as the material to be used for your deck, the design options, dimensions, preferred installation techniques, and any relevant order history.

Technical Information:

To continue the basic working functionalities of the website, we require technical data collection that includes IP address, geographical location, browser, and other required essential data.

What is the Process of Data Utilization

Your data will be used responsibly for business purposes. For example:

  • Processing orders and organizing installations with deployment of processes.
  • Talking to our clients regarding their queries, quotations, shipments, and all other details about the projects being carried out by us.
  • Collected data will help us to offer you relevant discounts, promotional ads, and related info that ultimately improves your personal experience.

Safety Standards for Protecting Personal Data?

Decking Flooring implements high security standards to protect your personal data from any form of abuse, theft, modification, or damage. All sensitive customer data can be accessed by our authorized employees alone.

While there is no guarantee of safety when using online platforms, Decking Flooring makes sure that we provide the utmost level of security for your personal data.

Disclosure to Third Parties

Our customer privacy is important to us; we do not share, exchange, or distribute your personal information under any circumstances except where necessary for:

  • Distribution to reputable third-party delivery & installation service providers.
  • Compliance with applicable laws, statutes, or mandates of regulatory bodies.
  • Protection of our operations, customers, and platform security.

Cookies and Similar Technology

The purpose of using cookies and similar technology data is to deliver a flawless browsing experience when someone comes on our site. We observe our site’s performance by time-to-time checking the working procedure of the website. Although, you have the option to disable some cookies asked by the system but that may restrict some functions to perform properly.

Privacy Rights and Options for the Users

You can exercise full authority over your personal data and can ask us to:

  • Provide access to your personal information that we collect.
  • Modify or amend any inaccuracies in your personal data.
  • Delete your personal information if required.
  • Stop receiving our promotional emails at any time.
  • The privacy policy can be revised at any time as necessary based on service.